Luke Rowley

EasySupport is an in-world customer support solution to help Second Life™ brands manage their customer support via a dedicated avatar. Assign managers, set labels and never miss a request.

EasySupport

EasySupport is an in-world customer support solution to help Second Life brands manage their customer support via a dedicated avatar.

Getting Started

Create a SmartBots bot

With your SmartBots ready, it's time to connect it to EasySupport.

Setting up your bot

Once your SmartBots bot is setup, you have access to EasySupport's core, answering IMs and notecards from Primeasy.

Messaging and answering requests

Notifications

Find below a list of products that will help you grow your Second Life™ brand and get help for their usage.

Go to Primeasy

Latest updates

System status

A blogger management system with unique features designed to simplify and boost blogger team productivity for Second Life™ brands.



EasyBloggers

In this Getting Started tutorial, we will go through the basic steps of setting up your store and creating your first product to deliver to your bloggers. To get started, click on Create a store below

Setting up your brand

To register a store, you must go to EasyBloggers' mainstore and interact with one of the Store Management Terminals.

Create a store

After you've received your package, the first step is to have a land to rez and open the package.

Open the brand package

The dropboxes are what host your products, textures and notecards to use within the system

Prepare your dropbox

By now you should have your notecards ready, and it's time to prepare to create your first product on EasyBloggers.

Create your first product

Remember the 4 notecards you renamed in your dropbox? It's time to configure it and use it for your notifications.

From the Settings page available at the top left of your page, you have a lot of settings available to configure.

Configure your settings

Included in your free plan, you can invite up to 3 members (bloggers or friends).

Invite your bloggers

Once your bloggers are invited and part of your brand, they will start requesting your products and working with them.

Review the posts

This tutorial is now finished, and you should have the basics to manage your team within EasyBloggers.

You know the basics

EasyBloggers is a Bloggers Management System subscription-based system, which means you must keep an active subscription to use the system to its full potential.

Buy a subscription

EasyBloggers has an optional auto-renewal system that allows you to renew your subscription without visiting the main store every time.

Setup the auto-renewal

EasyBloggers and Primfeed couldn't exist without your support. If you decide to use one of these products, thank you, and I hope you will enjoy it.

Thank you

Various tips that wouldn't fit into the other category of this getting started.

Tips

More features

EasyBloggers helps you to manage and review the progress of your tasks to never forget about blogging a product.

To get started, you must first join a brand. Click Join a brand below.

Bloggers

Join a brand

Once you are part of a brand, you have access to their products from the left navigation bar.

Request a product

When you request a new product, the system will automatically create a In progress post with the product and the deadline associated with it.

Review and fill your posts

Replace your bloggers' room with EasyBloggers for Events, the best way to manage your team of designers, managers, and bloggers.

Join as an event

Each user are able to select the store and role they want to interact on EasyBloggers. If you are a brand owner, manager, or blogger, you can choose the store with which you want to work.

Store Selector

User Status is the new way to inform your sponsors about your time away and holidays from Second Life™ and EasyBloggers.

User Status, for your time away and holidays

Request a brand or blogger package

EasyBloggers includes three theme options: Dark, Light, or Sync with OS. Choose the one that best suits you. Open your Settings and go to Profile, then choose your preferred option.

Change your theme

To leave a store, first go to the store's profile. From there, you will see a button, "Leave the store". Click on it, and fill up the comment.

Leave a store

Say hello to your next subscribers system, EasySubscribers, the easiest web-based subscribers system on the grid.

EasySubscribers

Subscribers are the people interested to your newsletters.

Subscribers

The newsletters are what contain the big news you want to share with your subscribers. Start to create and edit your first one, then publish it using one of your dropbox.